Shipping Policy
Shipment processing time
Most orders ship within 2-3 days. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipment method
UPS Ground
Estimated delivery time
3-5 Business Days for USA orders.
Shipment to P.O. boxes or APO/FPO addresses
Copper Fox Co ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Copper Fox Co is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Copper Fox Co is not liable for any products damaged or lost during shipping. We will file a claim on your behalf with the shipping carrier. Please save all packaging materials and damaged goods, to be collected by the shipping carrier.
Canadian Shipping Fees
Copper Fox Co Currently ships to the USA and Canada. Canadian orders will have an imposed shipping fee. Shipping rates will be applied during checkout.
Most orders ship within 2-3 days. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipment method
UPS Ground
Estimated delivery time
3-5 Business Days for USA orders.
Shipment to P.O. boxes or APO/FPO addresses
Copper Fox Co ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Copper Fox Co is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Copper Fox Co is not liable for any products damaged or lost during shipping. We will file a claim on your behalf with the shipping carrier. Please save all packaging materials and damaged goods, to be collected by the shipping carrier.
Canadian Shipping Fees
Copper Fox Co Currently ships to the USA and Canada. Canadian orders will have an imposed shipping fee. Shipping rates will be applied during checkout.